Small and medium businesses generally outsource their IT to reduce business costs and benefit from the skills of outsourced staff. Computer systems and technology management can be difficult to keep control of onsite so outsourcing your IT will provide your business with many benefits.
Outsourcing your IT requirements is a cost effective solution for your business as you will not require a dedicated IT Manager or department inside your organisation. Therefore outsourcing reduces business costs as you will not have costs of training and insuring internal IT employees. However, cost is not the only consideration when outsourcing your IT.
By outsourcing your IT you will be able to avoid any potential internal risks. When you have an internal department, your business will be taking on risks which include IT security, potential failed backups, and internal user error. Companies which outsource their IT can move some of these risks to the supplier, meaning that when a problem arises you will not have to resolve it.
All employees in an outsourced IT company will have unique skills and experiences. Businesses which outsource their IT will benefit from the experience, skills and knowledge provided by their outsourced IT services company. Outsourced IT suppliers have learned numerous approaches and methods from their clients, so this will provide benefits when managing and supporting your IT system.
If you are a large company, then you may benefit more from having your own specialised internal IT department. For small and medium businesses, outsourcing your IT will be more beneficial from a cost and IT resource/knowledge perspective.