VoIP – Voice over Internet Protocol

Small businesses which require flexibility, efficiency and connectivity will benefit from a VoIP solution which can be utilised both in and out of the office. Having a reliable business telephone solution which can be customised by your organisation will allow you to run your business successfully.

Do your staff frequently travel or work from home? VoIP allows your employees to work away from the office but still be connected to the same telephone system and numbers in the office. This can be used in conjunction with other cloud-based applications to make it more convenient for the employee to work remotely and provides consistency for the person they are communicating with.

So what happens if your employee has scheduled an important client call but a train delay will make them late to the office? Many hosted VoIP providers offer mobile applications which allow users to make and receive calls away from the office using their smart phone. A VoIP system can be synced to the employees mobile and the phone call can take place remotely. Once the employee gets into the office, they can simply transfer the call to their handset automatically without a break in the line.

If you require any more information on how VoIP can help your business then do not hesitate to contact us.